Tuesday, January 24, 2012

Buying a Car in Germany

One thing that works very differently in Germany than in the United States is buying a car. First of all, unlike the United States where salespeople greet customers upon exiting the car when pulling into a dealership, in Germany they leave customers alone until they are ready to speak with a salesperson. If the customer would like to test-drive a vehicle an appointment is necessary and they may have to return to the dealership a few days later for the test-drive. During the appointment there is plenty of time to speak with the salesperson and ask questions just as customers do in the United States. At this point car sales and post-purchase dealer interactions are somewhat similar.

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